当Twitter锁定了你的帐户,我们期待能够解封。
如果您多次输入错误的登录凭据(ID /密码),您将暂时被锁定在Twitter帐户中大约一小时。
登录到您的帐户
您会看到一条消息:“您的帐户已被锁定”
选择“开始”
输入你的电话号码
您将通过短信或电话收到验证码
输入验证码,然后点击/点按“提交”
您的帐户将被解锁。当您的帐户被锁定时,访问您个人资料的任何人都会看到一条消息,告知他们该帐户已显示异常活动,然后确认他们是否仍想访问该个人资料。
如果你在登录后看到要求你提供电话号码或确认电子邮件地址的提示,请按照指示解冻你的账号。
提出申诉,我们可能会解冻你的账号。如果你无法按照上述指示解冻你的账号,并且你认为我们错误地冻结或锁定了你的账号,你可以提出申诉。首先,登录被冻结的账号。然后,打开新的浏览器标签页,然后提出申诉。
首先打开Twitter Support的页面
https://help.twitter.com/forms/general?subtopic=suspended
我们要处理的是第三种,无法通过电话验证需要appeal协助。
1. Where are you experiencing this issue?
按照实际情况选咯,看是iphone, Android 还是computer.
2. Description of problem
在输入框用英文写明需要帮助的情况。
“ Account suspended. Could not unsuspend it through phone number. Pls help to unsuspend the account. Thanks. ”
3.Your Information
Full name: 这个是填你将来显示的Twitter名字。
Twitter user name: 填你的推特账号/用户名
Your email: 用来联系你的邮箱地址,不一定要用注册的那个。
Phone number (optional): 电话号码可填可不填。
最后点击submit就大功告成啦。
查看邮件内容是否解封
如果没有解封,继续进行如下操作
邮件内容:
Hello,
Your account appears to have exhibited automated behavior that violates the Twitter Rules: https://support.twitter.com/articles/18311.
In order to continue safely using Twitter, please follow these steps:
1. Log in to your account on the web or open your Twitter app (iOS or Android).
2. You ’ ll see a prompt letting you know your account has been locked. Click or tap “ Start ”.
3. Select your country/region from the drop down menu, and then enter your phone number.
4. Click “ Send code ” and Twitter will send you a text message with a confirmation code (note that your standard message rates may apply).
5. Enter the code you received in the “ Your code ” box and click “ Submit ”.
6. You will see a confirmation message that your account is now unlocked.
Once you confirm your identity, it may take up to a few minutes for your account to be unlocked.
If you ’ re still experiencing an issue after confirming your identity, please reply to this message and provide us with specific details of the problem you’re experiencing. We ’ ll do our best to help!
Thanks,
Twitter Support
回复:
Hello,
I’m having similar trouble. Getting to “We are calling +86{我手机号} with a verification code. Enter that code below.” The phone number is 100% working but no call ever comes. Been trying for days now.
Best Regards
最后一封邮件:
Hello,
Your account is now unlocked, and we ’ re sorry for the inconvenience.
Twitter has automated systems that find and remove automated spam accounts and it looks like your account got caught up in one of these spam groups by mistake. This sometimes happens when an account exhibits automated behavior in violation of the Twitter Rules ( https://twitter.com/rules).
Again, we apologize for the inconvenience. Please do not respond to this email as replies will not be monitored.
Thanks,
Twitter Support